User & Agent Guide
How to use every feature of the console — tickets, SLA, CMDB, knowledge base, AI copilot, service catalog, the customer portal, and administration, including single sign-on, two-factor sign-in, and the audit log.
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SeredinaOpen-source ITSM that meets you in the middle.
Ticketing, CMDB, NOC/SOC alerts turned into tickets, and a native AI copilot — self-hosted or in the cloud, one codebase.